Account Deletion

We're sorry to see you go!

If you wish to delete your account and associated data, please follow the steps below:

1. Contact Support: Send an email to our support team at corporate@gxgenergy.com with the subject line "Account Deletion Request".
2. Provide Information: In your email, please include the following information:
   • Your registered email address or username.
   • A brief reason for deleting your account (optional but appreciated for feedback purposes).
3. Verification Process: For security purposes, our support team may reach out to you to verify your identity before proceeding with the account deletion process.
4. Confirmation: Once your identity is verified, our support team will initiate the account deletion process. You will receive a confirmation email once your account and associated data have been permanently deleted from our system.

Data Retention Policy:

• We will delete all personal information associated with your account upon completion of the deletion process.
• Non-personal data that is essential for the functioning of our services may be retained for a limited period as outlined in our Privacy Policy.

Need Help?
If you encounter any issues or have questions about the account deletion process, please don't hesitate to contact our support team at corporate@gxgenergy.com.